Again, we’re stumped with this factor especially since we are now in the era of digital growth and development. Having no option to chat with a representative or a bot can be very frustrating mainly since there are times when we can’t reach them during regular office hours. We’ve reached out to Centennial Funding about this issue and they have been adamant in providing this feature to their site as they wish to provide a more personalized service to their clients. While we totally understand where they are coming from, we still feel that giving this option helps to broaden communication channels where clients can start primary conversations through chat and step up to phone or personal discussions when deemed necessary.

While we do value a broad communication channel, Centennial Funding all but makes up for it through other means of reaching out to clients through e-mail, phone, and personal business. Their very warm and accommodating staff is also a commendable trait and, to be honest, we’d much rather prefer good business handling, quick turnaround process, a systematic method, and quality customer service over trivial and unnecessary factors such as chat features. All in all, we feel that Centennial Funding is the right option for people who are seeking solid structure of service along with a quick handling process, competitive tariffs, and great deals and bonuses. Two thumbs up for them!